Customer Contact Use your online account You can make most changes or requests through your DRS online account. Use the Contact Us tool to reach a Retirement Specialist. 800-547-6657 or 360-664-7000 (TTY 711) We are experiencing hold times up to 30 minutes during peak calling periods. Other Contacts Hours Monday-Friday8:30 am to 4:00 pm PSTClosed on state … Continue reading Contact