Top Five Questions Employers Ask the Accounts Receivable Unit
How can I make sure the receivable is accurately posted to the correct account?
Including a Payment Advice form with your payment will help ensure your receivables are posted to the correct account.
How do I move credit balances?
Use the credit redistribution form to move credit balances.
What happens when I submit a correction report for rejected earnings?
When you submit a correction report for rejected earnings, it can create a receivable balance. To avoid this, please remember that dollars may need to be moved with a credit redistribution.
When do I have access to my Statement of Account Activity?
You always have access to the information you need by viewing your Statement of Account Activity to confirm that payments, transmittals and other invoices are posted correctly. Here is information you may find useful.
How can I do business with the Accounts Receivable Unit online?
To do business with us online, use the e-Pay application to ensure timely and accurate payment postings to your account. This application allows you to schedule payments in advance – this way, your payments are made on-time, even when you’re on vacation.
We can meet with you – either in our office or yours – depending on your needs. If you have other questions or need additional help with any of those shown above, just call us at 360-664-7200 (press option 1) or send an e-mail